STARTING WORK | Graduate William Chang, of Canley Heights, starts at icare

I CARE: William Chang, 23, of Canley Heights, is on this year's icare graduate program.
I CARE: William Chang, 23, of Canley Heights, is on this year's icare graduate program.

William  Chang, 23, of Canley  Heights, is on this year's icare graduate program.

He's one of five candidates picked from 550-plus applications received from university graduates across the country who last week started their working life with insurance and care provider icare  NSW.

William, an economics graduate from the University of NSW, joined the program because the social aspect of icare’s mission appealed to him.

“I graduated with a finance degree during the Royal Commission," he said. "I was worried I wouldn’t be able to find an organisation in the sector that aligned with my personal values.

“I want to be able to make a positive difference in people’s lives and icare’s ‘commercial mind, social heart’ mission really resonated with me.”

Since launching in 2017, the icare program has twice secured a spot on Australia’s Top 75 Graduate Employers list, recognising icare as among the top 75 workplaces for new graduates starting work.

“While we're an insurance organisation, we constantly strive to think differently and challenge our ways of working to ensure we're providing the best quality of care available and help people return to work and to life,” said icare human-resources officer Samantha  Liston.

“Our graduates have a hugely important role to play in this. From day one, they have the opportunity to work on and be responsible for meaningful projects that deliver better customer experiences and results.

“We look for candidates who not only reflect our social values but who are innovative thinkers, involved in some form of community leadership, are open to new challenges and have a genuine curiosity to learn and grow into leaders."

William’s first placement is with icare’s enterprise risk team where he will identify, assess and manage risks that may prevent icare from delivering insurance and care.

“People in NSW depend on icare to be there when they need us, so anticipating and managing risks, including things like global financial crises or cyber security, are really critical,” William said.

“My colleagues at icare have been fantastic. They're always willing to lend a helping hand – there’s a strong sense of community in the office so I’m really looking forward to being a part of the team.”

The two-year program gives graduates hands-on, professional experience in diverse roles across the icare business, from finance to customer-experience design. Graduates also take part in a tailored learning and leadership development program.