Chat bots are set to boost employment

Vesuvio founder hails from Liverpool: Dean Cvetkovski said there's a new alternative in town! Picture: Chris Lane
Vesuvio founder hails from Liverpool: Dean Cvetkovski said there's a new alternative in town! Picture: Chris Lane

Another success story is in the making for startup business Vesuvio which launched in Liverpool by two young guns who’ve harnessed the power of chat bots. 

Their mission is to boost employment rates in Western Sydney and the core services they offer include Facebook messenger bots, cross-platform chat-bot technology, third party integrations and marketing integration.

We spoke to founder and former Fairvale High School student Dean Cvetkovski, of Edmondson Park, who explained their services in simple terms.

“We build chat bots but we’re not like other companies,” he said. “What they build is cliched, and buzz words are being used around the world, such as Artificial Intelligence and Machine Learning, but the thing is unless you can make them useful, they’re useless.

“Chat bots are automated messages. So if someone wanted to get news updates or more information, it can be sent out via messenger but we’re not just limited to Facebook messenger. 

“We’re very focused on solving real-world problems, our clients and developing solutions in the process.”

It’s through Facebook messenger so it means you don’t have to download an app. It’s instantaneous.

Dean Cvetkovsk

They’re currently in talks with Credit Repair Australia, Westpac and UTS.

Mr Cvetkovski, 22, said they’ve found a way to avoid time-consuming mobile app downloads.

“I’ll give you some examples of what we’ve built. Safe Spaces was created to help solve a real-world problem. If you were in a position where you felt unsafe you could report it to friends by sending them a message and it can pinpoint your location. It’s through Facebook messenger so it means you don’t have to download an app. It’s instantaneous. 

“We also built something for Transport for NSW in 24 hours which was better than what they built in three months and $40,000. 

“And we released a demonstration for the cab industry which enables people to book a cab in 10 seconds and to send your location and details. It’s quicker than an Uber.”

The big goal is creating more opportunities for Liverpool as well as solving real world problems. Some people find themselves with family obligations or commitments which force them into unemployment.

Dean Cvetkovski

He explained what sparked the idea to start the business.

“I ran a marketing agency for three years and sold it earlier this year to focus 100 per cent on chat bot. I saw a big gap to fill in the market.

“However, the big goal is creating more opportunities for Liverpool as well as solving real world problems. Some people find themselves with family obligations or commitments which force them into unemployment.”

“They may be the most talented person in the world but they can’t commute one to two hours to the city so we’re paving the way for a more innovative future.”

He said another reason for unemployment was due to large amounts of culturally and linguistically diverse communities in the western suburbs.

“In return we’re hoping it will also reduce crime rates. I’ve known people who’ve turned to it because they felt like they didn’t have other options.”

Mr Cvetkovski and co-founder Patrick Hamid said since establishing the business this year, they’ve already faced rapid expansion and look forward to more progress.