The new and improved M4 is now open between Parramatta and Homebush, and the NSW Government is offering a month-long “try before you buy” period.
Both the Australian and NSW governments have promised western Sydney drivers significant time savings from WestConnex, and if we are to become paying customers we expect results.
As an advocate for the people of western Sydney, the Western Sydney Regional Organisation of Councils (WSROC) will be monitoring the performance of the widened M4 over the coming month to ensure commuters feel they will get value for money once the $4.56 toll is applied in mid-August.
I encourage all M4 users to share their experience of the upgrade with WSROC by sending their complaints or compliments to M4toll@wsroc.com.au. Alternatively, users can tweet #M4toll or post to the M4Toll Facebook page.
We want to hear what is working well, what could be improved, and whether you will continue using the upgraded motorway once the toll comes into effect.
By providing feedback you will be contributing to WSROC’s assessment of the M4 to see if promised travel time savings are achieved.
If not, WSROC will be making strong representations to the NSW government.
We all understand the role of tolls in funding public infrastructure, but I believe that road users should not have to pay unless they are seeing the benefits.
There is no question that $4.56 is a significant amount of money, particularly when you add this to other tolls paid on other motorways across the network. For $4.56 drivers should be experiencing a free-flowing, hassle-free commute.
WSROC has previously called for the M4 toll to be suspended for a minimum of two years; until the new section of road – the M4 East – is opened in 2019.
The M4 East will be a completely new motorway, bypassing a number of traffic lights and easing congestion on both the M4 and Parramatta Road.
So whether you use the M4 for your daily commute, or for occasional trips, we want to hear from you.
By sharing your experience, you can contribute to achieving the best possible outcome for drivers across western Sydney.