Front Office Receptionist - El Questro

• Job no: PQ7J6

• Experience of a lifetime in The Kimberley
• Incredible seasonal work opportunity at an iconic tourist destination
• Career development opportunities

About Us

Set over an incredible 700,000 acres of untamed natural beauty, El Questro is truly at the heart of WA’s Kimberley region. A destination unlike any other, El Questro delivers a unique and immersive holiday experience exploring one of Australia’s ‘last true frontiers’.

El Questro comprises three distinct accommodation offerings – the Station, the Homestead and Emma Gorge – each catering to a different style of holiday maker.

El Questro Station is the hub of the property, set on the riverbank and offering air conditioned accommodation and extensive camping options. Emma Gorge offers luxury safari-style tented cabins for experiencing the wonders of the outback in comfort. For premium travellers, the El Questro Homestead is private and exclusive, hosting 20 guests at a time in luxury accommodation atop Chamberlain Gorge and River.

El Questro prides itself on high-end experiential tourism and guests can explore the vast property by guided 4WD tour, heli tour, river cruises and much more. Working collaboratively with the traditional custodians of this historic area is a highly important element of El Questro’s operations as we strive to deliver authentic and culturally enriching experiences.

With extensive F&B operations, El Questro offers diverse dining options in each of their accommodation hubs. The restaurants and bar serve modern Australian fare with an emphasis on local and seasonal produce, and serve breakfast, lunch and dinner.

The Role

An opportunity for an experienced and enthusiastic Receptionist. Experience the Kimberley in one of Australia’s most unique and untouched locations. From April to October, El Questro’s three unique resorts, being Emma Gorge, The Station Township and The Homestead offer a diverse range of accommodation, dining and natural attractions to guests from all walks of life.

As a Receptionist you will be reporting to the Front Office Manager, your responsibilities will include:

• Liaising with various resort departments to ensure our guests experience the most memorable of experiences and the very highest levels of service.
• Coordinating guest arrivals & departures.
• Assisting in booking guest tours and accommodation 
• A flexible attitude to the work roster, including weekends and public holidays.

Skills & Experience

• Previous resort front office experience
• Guest and team focus
• Exceptional interpersonal and communication skills
• Highly motivated and able to work collaboratively within a team
• Superior organisational and time management skills
• Strong attention to detail
• Highly proficient in Excel.
• Proficient experience in NewBook and Rezdy (highly regarded).

Benefits

From first class Barramundi fishing, to remote waterfalls, thermal springs and endless gorges, this park will exceed all expectations for any adventurer, 4WD enthusiast or someone simply seeking new challenges and new experiences. With the Cockburn Ranges as a backdrop, El Questro offers an energetic and social working environment whilst providing the opportunity to explore our amazing backyard and experience the exceptional.

This is a remote role, where you will be living and working at El Questro for the duration of the season. As such, please consider the reality of living in a remote location for an extended period of time. G’day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.

To learn more about G’day Group & El Questro, visit our website:

www.gdaygroup.com.au & www.elquestro.com.au

*Please note that roles with Onsite & Live-In Accommodation do not allow pets.

**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. 

Discovery Parks is committed to ensuring the health and safety of all our staff, customers and the communities we operate in. Discovery Parks has implemented a vaccination policy which requires all employees, wherever possible, to be fully vaccinated against Covid-19. This Covid vaccination policy applies to all new Discovery Parks employees. 

• Published on 21 Jan 2022, 10:54 AM