+60d ago

Customer Sales and Service Consultant

Hays Contact Centres


Base pay $26 - $30/hr
Temporary Standard/Business Hours
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Full job description

Your new company
Work for a leading food and beverage distribution organisation known for delivering exceptional service to their customers across Australia.

Your new role
You will be managing inbound calls and emails from new and existing customers, processing orders and payments, updating details and handling general account queries. You will also maximise sale opportunities by identifying customer needs and discussing company promotions.

  • Provide quality customer service
  • Update customer policies as per their requests
  • Ensure availability to manage telephone and other customer enquiries at scheduled times
  • Work to meet individual and team KPI’s and targets

What you'll need to succeed

  • Demonstrated passion for customer service
  • Ability to work collaboratively within a team environment
  • Solid organisational and time management skills
  • Flexibility and resilience

To be successful in these roles commencing in early November you will be available to work across a rotating roster from 7 am to 7 pm from Monday to Friday, and 7 am to 6 pm Saturdays.

What you'll get in return
In return you’ll be provided with training and ongoing support in a collaborative team environment and much more.

What you need to do now
If you are interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, via our secure portal or contact Katherine Montoya at katherine.montoya@hays.com.au to discuss more in detail.

LHS 297508 #2569100

Pay comparison
Market average based on all Sales jobs in Melbourne VIC
Base pay range
$26 - $30/hr
Market average
$37/hr
$19 - $27/hr
120 jobs
$27 - $35/hr
896 jobs
$35 - $44/hr
419 jobs
$44 - $52/hr
314 jobs
$52 - $60/hr
6 jobs
$60 - $68/hr
3 jobs
$68 - $76/hr
6 jobs
$76 - $506/hr
33 jobs
$37/hr
Market average
$24/hr
$152/hr

Job details
Date posted
20 Oct 2021
Category
Customer Service & Call Centre
Occupation
Retail Assistants
Base pay
$26 - $30/hr
Work type
Temporary
Job mode
Standard/Business Hours

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