Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!
This site-based role as Customer Experience Manager is responsible for overseeing the Customer Experience Team and ensuring the continuity of quality of the Client’s Hospitality standard across all hubs and villages. The Customer Experience Manager will strengthen the contribution of each manager, ensuring that they are operating in a consistent and effective manner with a strong focus on quality service delivery and customer perception.
Requirements of the role will include but are not limited to:
Who are we looking for?
We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.
You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.
To be successful, you’ll need:
Why choose Sodexo?
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.
We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
How to apply?
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability. One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.
Submit your application today and become part of the Sodexo family!