3d ago

Client Services Representative - Wealth

Hays


Base pay $60k - $70k
Permanent Standard business hours
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Full job description

Your new company
This client is seeking a Client Services Representative to work within their high-volume fast paced contact centre. You will have strong administration skills and experience in the financial services is an advantage.
This role will require you to be a self-managing multi tasker with experience in a high volume role.
If you have been working in superannuation, financial services or investments then this is highly advantageous.

Your new role
This is an exciting opportunity to join as a client services representative in their wealth team. You will be working at their head office located in Melbourne CBD
This is a full time permanent role, Monday to Friday with normal business hours. There will be a hybrid/ WFH/Office flex. You will be reporting to the contact centre team leader and instantly become a part of the team. You will take inbound calls and some outbound calls where required, daily administration and operational tasks and be proactive in managing customer registration and turnaround times. You will work with this close-knit high performing team to achieve outstanding results.

What you'll need to succeed

  • Experience in working in a strong team environment
  • Comfortable working within a KPI environment
  • Advising customers on products available efficiently
  • Project based work
  • Assist in process improvement
  • Confident working within a fast paced and changing environment
  • Comfortable liaising with a number of stakeholders within the business
  • Experience in Financial Services Industry preferred

What you'll get in return

  • A social team who are passionate about what they do
  • Beautiful new CBD offices
  • Company benefits that begin with annual bonuses and extend into healthcare, insurance discounts and a number of other great perks
  • Potential to go permanent and have a long term career

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2616686


Skills
CONTACT CENTRE
MULTI-TASKER
OUTBOUND CALLS
Pay comparison
Market average based on all Client Services Representative jobs in Melbourne VIC
Base pay range
$60k - $70k
Market average
$64k
$64k
Market average
$53k
$74k

Job details
Date posted
16 Aug 2022
Category
Customer Service & Call Centre
Occupation
Vet, Animal Care & Zoology
Base pay
$60k - $70k
Work type
Permanent
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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