Police are warning people – especially shopkeepers – to be wary after recent frauds during EFTPOS transactions in the inner city.
The StateCrimeCommand’s FinancialCrimesSquad acting commander, DetectiveMatthewCraft said businesses needed to beware of financial scammers.
“In some recent examples small-business owners received an email from a person who claims to be overseas and not able to call or attend the business personally,” he said.
“The caller asks the business to process credit-card payments for either their services or the services of someone else, and a credit card number, or numbers, are provided.
Be alert and suspicious of any unsolicited phone calls requesting an unusual financial transaction be completed using an EFTPOS machine.Detective Matthew Craft, acting commander, Financial Crimes Squad, State Crime Command
“The business operator manually enters the credit-card numbers on their EFTPOS terminal and charges the credit card, believing they will receive the funds.
“The business then sends the same amount of money to someone else, only to be informed a few days later that the credit-card transactions were reversed and they are left with the debt.
“Any small business receiving an email requesting them to process credit-card payments without physically sighting the credit card and actual card-holder should be viewed with suspicion.
“Merchants need to be aware of the dangers of completing financial transactions over the phone with individuals you don't know and whose identity you can’t confirm.
“The banking rules are clear that any unauthorised transactions will result in a financial loss for your business.
“Be alert and suspicious of any unsolicited phone calls requesting an unusual financial transaction be completed using an EFTPOS machine.”
If you have any concerns contact your financial institution helpdesk for advice.
- Police urge anyone with information in relation to this to call Crime Stoppers, 1800 333 000 or use the Crime Stoppers online reporting page. Information provided will be treated in strict confidence. Please don’t report crime information via police social media.