"I'M so depressed, I'm stressed, I haven't been able to sleep and all I do is cry."
That's the reaction from Hinchinbrook resident Melissa [surname withheld] after Bridal Vision in Wetherill Park went into liquidation last week and shut its doors without warning.
Melissa is one of nearly 100 women whose plans for a dream wedding came crashing down after the sudden closure of Bridal Vision.
The 24-year-old who was diagnosed with cervical cancer in August had paid $4400 on her dress and an extra $150 for her flower girl's dress, and was just waiting for alterations to be made.
"After being diagnosed with cervical cancer, I told the store that I was sick and didn't need the stress and they assured me everything would be okay but then this happened.
"I just want a refund. It's really stressing me. I didn't go in for my medical check up, I missed it because I've been trying to deal with this."
Melissa, who is due to get married on November 16, even considered cancelling her wedding before putting a deposit on a new gown last week.
"I don't have the money to buy another dress. I've cut cost as much as I can and it looks like I'm not gonna have the dream wedding we planned. This new dress is not my dream dress but it'll have to do," she said.
There has been no official explanation for Bridal Vision's sudden closure, with a statement on the website saying only: "We regretfully inform you that our showrooms are closed at this time . . . we are trying to come to an agreement with suppliers to deliver finished gowns to customers. We apologise for any inconvenience".
Emails sent to an address on the statement by the Champion were not answered, nor was the telephone number listed for the business.
NSW Fair Trading confirmed it was investigating the business and urged anyone who had been affected to get in touch with the department.
"NSW Fair Trading has received 157 enquiries and 96 complaints," a spokeswoman said.
"Fair Trading investigators have been speaking with thedirector who is assisting us in trying to honour all agreed bridal contracts.
"Twenty-four dresses have been returned or are in the process of being returned to the brides-to-be."
The spokeswoman said a shipment containing about 70 dresses was due to arrive in Perth this week and once identified would be returned to the brides.
"Investigators have been in contact with the supplier in Israel requesting the complete list of order numbers which is expected to be between 15 and 20," she said.
Former Bossley Park resident Kayleigh Koops, who is getting married on February 7, 2014, put down an $840 deposit on four of her bridesmaids' dresses at Bridal Vision.
"I had the same problem with my wedding dress two months ago at Park Avenue Bridal in Parramatta, which went bust in August," she said. "I put $1800 on a dress there and lost all my money. I now spend my days crying, I haven't slept and I'm very anxious to see if I'll get the dresses back."